"Crucial Conversations" by Joseph Grenny, Ron McMillan, Al Switzler, and Laura Roppe was a book he recommended. DISC assessments which focus on Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C) as personality traits and also the Myers–Briggs thing were namedropped. PIP stands for performance improvement plan. In communicating, 7% of what you communicate is your words and 93% is your body language and tone. The visionary, coaching, relational (building trust), and democratic (trying to get feedback and having voices heard) are good flavors of leadership personality while pacesetter and autocratic (just tells people what to do) are not. None of this is too new. At the end of the talk however Matt was asked about how to have confrontational peer reviews and he wisely suggested that nothing in a peer review should be a surprise. You should have already been having the tough conversations long in advance.
No comments:
Post a Comment