Monday, August 12, 2013

create an Oracle support account

At https://support.oracle.com/ click the link for "New user? Register here" and create an account. Wait for an email confirmation while keeping the browser where you created the account open. The confirmation email should prompt you to visit a second web page in a second browser where you will need to confirm a few things. When you are finished, there should be a button at the first browser window to proceed. Do proceed. You will then be taken through a wizard where you must fill out three things.

  1. there will be a form for adding "Note to the Approver" which is silly and not required and "Support Identifier" which is a number which will allow Oracle to know what company you are with. You will need to be of a company that is an Oracle partner (I think) and you will need to enter a Support Identifier. Add the Support Identifier to the list of Support Identifiers, and then proceed forward in the wizard.
  2. update contact info yet again if desired (you may give a fax number here)
  3. check a checkbox to accept some terms-of-use legalize

You will get a second confirmation email after all of this at which point you are golden.

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