empower IIS at your Rackspace server

I could not see IIS at my Rackspace server. It turned out that the management tools just were not installed. I called a tech and he told me to click on the icon for Server Manager at the immediate left of the Start button. I did so and then, at the dialog that appeared, I went to Server Manager (Jaeschke) > Roles > Web Server (IIS) > Add Role Services and from here I was/am able to install various things such as the typical IIS GUI interface and FTP capabilities. Yay!